Entrenched in Community | Exceptional Service | Quality Financial Products

Commitment to Our Customers

We realize there is a lot of concern right now about the Coronavirus, and you may have questions about Legacy Bank’s efforts. Please be assured the safety of our customers and staff is always our top priority.
We are currently monitoring the Department of Public Health, Centers for Disease Control and the FDIC for updates on the status of Coronavirus.

As always, we are committed to our customers and your banking needs. The health and safety of our customers and employees is our top priority. In these extraordinary times, we are making some changes to continue to provide you the services you need.

During the Coronavirus/COVID-19 pandemic we are committed to meeting your banking needs and want to make it as convenient as possible.

 

Hours/Access to Branches

Effective Monday, June 15th, our institution will be open regular operating hours. For security reasons, if you choose lobby service and are wearing a mask, we ask that you identify yourself when you enter the branch office.

 

Communication with Lenders and Other Bank Employees

We are continuing to staff our branches and have employees working in settings that maximize health and safety for all. As we continue to meet your banking needs, we want to encourage increased communication with bank staff by phone and/or email.

 

Digital Banking Tools

As a reminder, we encourage customers to utilize our Digital Banking tools when possible at either www.banklegacy.com or by downloading our Mobile Banking application by searching “Legacy Bank Iowa.” Our Digital Banking products will allow you to conduct the following transactions:
• View balances, transactions and statements
• Deposit checks by means of our Mobile App: snap a picture of your check to deposit into your Legacy Bank account. We have recently waived all fees for this service.
• Pay your bills through our Digital Banking Bill Payment
• Transfer funds

 

Other Helpful Resources

As you consider ways to meet more of your financial needs remotely during this time, be reminded that these resources can also assist you to continue your banking transactions:
• Debit Cards
• ATMs

 

For questions and continued service, please call your local Legacy Bank office, or call 515-967-9981.

 

Thank you for your continued loyalty and business.

 

Brian Chittenden
President/CEO

Why Legacy Bank

Legacy Bank is a locally owned and operated community bank. We have been serving the area since 1904. Legacy’s funds stay within the communities it serves. We promote growth and development around central Iowa and look to foster success for all of our customers. We pride ourselves on old fashion values while utilizing the best products possible to deliver on a customer service culture within the bank.

The people of Legacy Bank

Legacy Bank has been in the local market since 1904. Our staff is comprised of many local Iowa people and volunteers within their communities. Legacy Bank has a culture of hard work, honesty and integrity that is very important to our leadership and to our team. We are committed to the communities that we serve and it shows with the level of service and expertise that is only found through individuals willing to go the extra mile for the people we work with.

Be Wise with Accounts and Passwords

Protect Yourself from Fraud Part 3

Increase your protection by using a username and password for your bank information that is unique and not the same as other online accounts you have, in case one of those is hacked. Use strong passwords. The key aspects of a strong password are: Length (the longer the better) A mix of letters (upper and … Continued

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Guard Your Personal Information

Protect Yourself from Fraud Part 2

It is common for fraudsters to pretend to be your bank by emailing, texting or calling asking for personal information. If we contact you, we will always use your name or reference your account number. We will not ask you for your account number, social security number, PIN or password. Always check that a phone … Continued

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Be Alert Reading Emails and Texts

Protect Yourself from Fraud Part 1

Look out for phishing emails and texts that appear to come from people or companies that you trust. Look for these signs of an email or text that is NOT authentic: WHO is sending the email: Does it match emails or texts that you have received previously from your trusted source? Often a suspicious email … Continued

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Click here to see our statement on the Corona virus