Guard Your Personal Information
It is common for fraudsters to pretend to be your bank by emailing, texting or calling asking for personal information.
- If we contact you, we will always use your name or reference your account number. We will not ask you for your account number, social security number, PIN or password.
- Always check that a phone number listed in an email or text is a number familiar to you and/or matches a number that you can verify through bank information you have received or can get by looking it up (by a method that you initiate yourself) prior to calling that number.
- If you are not comfortable or certain that someone contacting you is from your bank, end the call and contact the bank yourself to inquire.