Be Alert Reading Emails and Texts
Look out for phishing emails and texts that appear to come from people or companies that you trust. Look for these signs of an email or text that is NOT authentic:
- WHO is sending the email: Does it match emails or texts that you have received previously from your trusted source? Often a suspicious email will look like it is from a known entity but when you examine the actual sending address it is slightly off.
- WHAT the message contains: Does the email or text contain spelling errors or grammatical errors? Is it from a vague source? Does the email or text contain a threat? Something you must do “or else”? Emails or texts that threaten that your account has been hacked, your personal information is at stake, your account will be closed, etc. are typically suspicious. Trusted sources will not contact you in this way or threaten things that will happen to you if you do not perform a certain action “within 24 hours” for example.
- WHAT ELSE comes with the message: Is an attachment also included with an email, and one that you are not expecting and did not request? Often this is how viruses are spread. Be cautious with attachments.
When any of these red flags are present, do not open any attachments and delete the email or text. Do not call numbers contained within the email or text.