Protect Yourself from Identity Theft


Identity theft is a growing problem but there are steps you can take to prevent identity theft or catch it early.


Keep Your Identity Safe

If you feel you have been a victim of Identity Theft, please call any one of our branches and our staff will begin working with you immediately. The FDIC has produced a presentation to help consumers protect themselves from Identity Theft. Click here to view the presentation, “Don’t Be an Online Victim: How to Guard Against Internet Thieves and Electronic Scams”.

Some Tips to Prevent Identity Theft

  • Do not share personal, identifying information with anyone unless you know why they need it, how it will be used and if it will be shared.
  • Share your social security number only when necessary.
  • Review the activity in your bank accounts and credit card accounts at least monthly to make sure there are no unauthorized transactions.
  • Do not reply to emails requesting personal information even if the emails appear to be from a trusted source. VisionBank will never use email to update or verify the personal information of its customers.
  • Update anti-virus and anti-malware programs on your personal computers regularly
  • Utilize the automatic update feature for the operating system of your personal computer (Windows or Apple)
  • Passwords used for on-line accounts should be strong (contain upper and lower case letters, numbers and special characters) AND should be changed at least every 90 days
  • Obtain a copy of your credit report at least annually and make sure you recognize all of the accounts listed. ¬†Contact information for each of the credit bureaus is listed below.



PO Box 740241
Atlanta, GA 30374-0241
(800) 685-1111


PO Box 2002
Allen, TX 75013
(888) 397-3742


PO Box 390
Springfield, PA 19064-0390
(800) 916-8800

If you are traveling and having trouble with your debit card call (866) 508-2693.